Terms & Conditions

    Wholly owned & operated by Boswell Enterprises LLC

    Last Updated: June 11, 2026

    Overview

    These terms and conditions outline the rules and regulations for using Josh Boswell's website and services. By accessing or using our website (located at joshboswell.com) or purchasing our services, you agree to these terms. If you do not accept these terms, please do not use our services.

    Messaging Program

    By opting in, you'll receive updates, exclusive offers, and practical tips on websites, AI, and marketing for local service businesses directly from Josh Boswell. Expect occasional messages with reminders and information about new services and promotions built to help your business get found, booked, and paid.

    You can cancel the SMS service at any time. Simply text "STOP". Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

    If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to josh@joshboswell.com or 801-541-9389.

    Carriers are not liable for delayed or undelivered messages.

    As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

    Ownership

    Boswell Enterprises LLC wholly owns and operates this website and all services provided. We provide done-for-you digital marketing services, custom websites, sales funnels, and AI-powered business tools.

    Service Agreement

    Our services include done-for-you implementations, custom website builds, sales funnel development, marketing retainers, AI chat and voice setup, email campaign creation, social media management, reputation management setup, software platform access provided through our agency, and any custom development or strategic work performed specifically for you.

    Key Terms

    • Scope: We provide done-for-you marketing services, custom website builds, and software platform access to support your business growth. Results may vary based on your effort and implementation, and no specific results are guaranteed.
    • Service Term: Services are offered on a monthly, annual, or one-time basis. Monthly plans run month-to-month with no long-term commitment unless otherwise specified in your purchase. Annual plans are billed upfront for the full term, are non-refundable, and run through the end of the prepaid term. One-time services (such as custom builds or development work) are delivered as specified with no ongoing term.
    • Auto-Renewal: Your subscription will automatically renew each billing cycle and your payment method will be charged unless you cancel prior to the renewal date.
    • Immediate Service Commencement: Upon payment confirmation, we immediately begin provisioning your website and services.
    • Client Responsibilities: You agree to provide necessary access to your data and materials for us to perform our services. It is your responsibility to implement our strategies and follow through with provided guidance.
    • Payment: Payment is required in full before services begin. You agree to keep valid payment information on file for any recurring charges. Late payments may be subject to late fees and service suspension. Continued non-payment may result in termination and collections.
    • Platform Access & Agency Services: Your service fee covers the complete package: strategy, a done-for-you build, ongoing management, software platform access, AI, and support. Software access is provided through third-party platforms via accounts our agency manages for you. We handle all platform billing. You pay us, we pay the platform providers. Phone, SMS, email, and AI usage are billed separately based on your actual usage at our platform providers' rates.
    • Legitimate Transaction Acknowledgment: By completing your purchase, you acknowledge and confirm that this is a legitimate, authorized transaction made by you. You agree that if you have any concerns about your purchase, you will contact us directly at josh@joshboswell.com before initiating any dispute with your bank or credit card company.
    • Cancellation: You may cancel your service at any time. Cancellations are effective at the end of your current billing period (for annual plans, the end of the prepaid annual term), and you keep access through the end of the period you've paid for.
    • Termination & Asset Ownership: Upon cancellation, we will cease all active management and updates to your website. You retain ownership of all website assets and content delivered prior to cancellation, but ongoing services (updates, support, SEO management) will cease immediately at the end of your billing period. Any outstanding fees must be settled before final delivery of assets.
    • Deactivation for Non-Payment: All websites, assets, and intellectual property created by Boswell Enterprises will be deactivated from the Client's account in the event of non-payment as per the terms of this agreement. Access will be restored upon payment of all outstanding fees plus any applicable late fees.
    • Service Suspension for Non-Payment: Services may be paused if payment is not received within 30 days of the due date. Access will be restored upon payment of all outstanding fees plus any applicable late fees.

    Agency Services & Platform Access

    How Our Agency Model Works

    When you sign up for any of our plans (Starter, Growth, or Pro), you're purchasing the complete package: strategy, a done-for-you build, software, AI, and ongoing support, delivered through our agency. Software access is provided through third-party platforms via accounts we manage for you. Work begins immediately when you sign up. Here's how it works:

    What's Included in Your Fee:

    • The complete done-for-you build and ongoing management of your website and systems
    • Software platform access via our agency (all tiers)
    • SEO tooling and management (Pro tier)
    • Website hosting and management
    • Ongoing support and maintenance
    • Unlimited website edits
    • All features listed in your plan

    What's Billed Separately:

    • Phone, SMS, email, and AI usage, based on your actual usage at our platform providers' rates
    • These are variable costs that depend on how much you use the system

    Your Account & Data:

    • You have full access to your account and all your data
    • You own your domain, website content, customer list, business number, and data. No lock-in.
    • We handle all platform billing so you have one simple bill
    • Platform features, availability, and uptime are provided by our third-party platform providers and are subject to their terms of service. We do not guarantee platform uptime or availability, as these are outside our control.
    • Upon cancellation, you have 30 days to export your data, and we will cooperate in good faith on the handoff of your assets. After 30 days, your account may be deactivated and data may no longer be accessible.
    • Subscription fees are non-refundable. Cancellations take effect at the end of your current billing period (for annual plans, the end of the prepaid term).

    Refunds & Guarantees

    Our policy is simple: no contracts, cancel anytime.

    No Contracts. Cancel Anytime.

    All monthly plans run month-to-month with no long-term commitment. You can cancel anytime and you won't be billed for the next cycle. Fees already billed for the current cycle aren't prorated, and you keep access through the end of the period you've paid for. Annual plans are billed upfront for the full term and are non-refundable; if you cancel, your service runs through the end of the prepaid term.

    Refunds

    Because we begin provisioning your account and performing custom, done-for-you work immediately upon payment, payments for services are non-refundable. If something isn't right with your purchase, contact us at josh@joshboswell.com and we'll work with you in good faith to make it right.

    No Results Guarantees

    While we have a history of successful client outcomes, we do not guarantee specific financial results, revenue increases, lead generation numbers, or performance metrics. Your success depends on many factors including your market, offer, implementation, effort, and circumstances unique to your business. We provide tools, systems, and services. Your results depend entirely on how you use them.

    Chargebacks & Disputes

    Unauthorized Chargeback Policy

    By completing a purchase with us, you certify that:

    1. You are the authorized cardholder or have permission to use the payment method
    2. This is a legitimate transaction that you intentionally authorized
    3. You understand and agree to our refund policies as stated above
    4. You will contact us directly to resolve any concerns before disputing charges with your bank

    If you are dissatisfied with a purchase, you must contact us first at josh@joshboswell.com. We are committed to resolving issues fairly and will work with you in good faith.

    Filing a chargeback or payment dispute for a legitimate purchase that does not meet the criteria for a refund under our policies may be considered fraudulent and will result in:

    • Immediate termination of all services and platform access
    • Collection efforts for the disputed amount plus chargeback fees (typically $15-25 per dispute)
    • Reporting to credit agencies and fraud prevention services
    • Potential legal action to recover fees and costs

    Exception: Chargebacks filed for genuinely unauthorized transactions (fraud, stolen card) are always acceptable and will not result in penalties.

    Proper Resolution Process: If you have an issue with your purchase, contact us directly and we will work with you to resolve it promptly. Filing a chargeback instead of contacting us directly may result in processing delays and fees.

    Transaction Records: We maintain detailed records of all transactions including order confirmations, timestamps, IP addresses, and acceptance of these terms. These records may be used as evidence in the event of disputes or legal proceedings.

    Intellectual Property

    • Ownership: Unless otherwise stated, Boswell Enterprises LLC owns all intellectual property rights for content and software provided through our services. You may not reproduce, copy, or redistribute materials without our express written consent.
    • Client Data: You retain ownership of all data you provide, and we will use it only to deliver our services to you. We may analyze anonymized data to improve our offerings.

    Liability & Indemnification

    • Limitation of Liability: We are not liable for any direct, indirect, or consequential damages arising from your use of our website, software, or services. Our total liability is limited to the amount paid by you for services during the previous three months.
    • Indemnification: You agree to indemnify and hold us harmless from any claims or damages resulting from your use of our software or services, including third-party claims related to data privacy or intellectual property.

    Privacy & Data Protection

    • Cookies: Our website uses cookies to enhance user experience and analyze site traffic. By using our website, you consent to the use of cookies.
    • Data Security: We implement reasonable security measures to protect your data. However, we cannot guarantee complete security against all threats. Your use of the website and software is at your own risk.
    • Privacy Policy: For full details on how we collect, use, and protect your information, see our Privacy Policy at joshboswell.com/privacy.

    Confidentiality

    • Non-Disclosure: Both parties agree to keep confidential any proprietary information shared during the term of this agreement. This obligation extends beyond the term of this agreement for a period of two years.
    • Portfolio Use: You permit us to use your company name, logo, and general project details for marketing purposes, including on our website and promotional materials.

    Governing Law & Dispute Resolution

    These terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in Utah. BOTH PARTIES WAIVE THEIR RIGHT TO A JURY TRIAL.

    Changes to Terms

    Josh Boswell reserves the right to update or modify these terms at any time. We will notify users of any significant changes through email or a prominent notice on our website. Continued use of our services indicates your acceptance of the modified terms.

    Contact Us

    If you have any questions about these Terms & Conditions, please contact us at josh@joshboswell.com or 336 East University Pkwy #1191, Orem, UT 84058.

    Acceptance of Terms

    By using our website, purchasing our services, or accessing our software, you confirm that you have:

    • Read and understood these Terms & Conditions in their entirety
    • Understood the refund policy that applies to your purchase
    • Agreed to be bound by these terms and conditions